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Bid Title: RFP for Comprehensive Managed Services for IT and GIS
Category: Open Bids and Proposals (RFP and IFB)
Status: Closed


The City of Fairburn is accepting sealed proposals from qualified vendors of Information Technology Managed Services. It is the desire of the City to consolidate this management under one partnership agreement with a qualified firm or group to support the entire IT environment. Currently there is one full-time internal staff resource dedicated to IT operations.  The City receives all GIS from County and Regional Commission resources.  The successful contractor will manage both IT and GIS efforts and will report to the City Administrator. The selected provider will provide all professional IT staff and services to achieve the following mission:

1)       Provide an on-site resource(s) on a regular, weekly schedule that can support all the City Technology and GIS support requirements for operations according to the terms specified in this document.

2)       Support the current and future IT infrastructure assessment and planning needs by developing, organizing, and advising City Management regarding the creation of a Three-Year (3) IT Technology Strategic Plan.

3)       Provide the City with comprehensive security planning and services including backup and disaster recovery, Antivirus, Malware, email archiving, managed firewall services and twice yearly security scanning.  

4)       Provide GIS planning and services for all City departments with a focus on providing online interactive mapping and visualization tools using the ESRI product suite for use by both internal City Staff and by the citizens of Fairburn.

A bid packet may be obtained from the City Administrator’s Office, 56 Malone Street S.W. Fairburn, GA 30213 or from

To be considered, interested parties should send one electronic (.pdf) version of a fully responsive proposal. All proposals must be received on June 22, 2017 by 4:00 p.m. Proposals can be emailed to or mailed to:

Hang Nguyen
Assistant to the City Administrator
56 Malone Street
Fairburn, GA 30213

On May 25, 2017 through June 22, 2017, any interested proposer may inspect the existing City IT infrastructure. An elective (non-mandatory) pre-bid meeting will be held at City Hall (56 Malone Street S.W. Fairburn, GA 30213) on June 7, 2017 at 10:00 AM. Any additional questions may be submitted to management for response by June 16, 2017. All questions must be requested in writing and will be answered in writing. Proposals will be opened at City Hall on June 26, 2017 and evaluated by a selection committee.

By responding to this RFP there is no expressed or implied obligation for the City to reimburse responding vendors for any expenses incurred in preparing proposals in response to this request. The City reserves the right to reject any or all proposals submitted as it deems appropriate and in the best interest of the City.

Publication Date/Time:
5/15/2017 2:00 PM
Closing Date/Time:
6/22/2017 4:00 PM
Bid Opening Information:
Pre-bid Meeting:
Contact Person:
Hang Nguyen
Assistant to the City Administrator
Related Documents:

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