COVID-19 Scams


  • How do I avoid becoming a victim of a scammer?  
    • The Federal Trade Commission (FTC) supports consumers who believe they have been targeted by scammers. The agency reports an increase in coronavirus-related complaints nationwide and advises consumers to safeguard against these scams:
      • Undeliverable goods: A website advertises in-demand products like cleaning supplies and medical equipment. Unfortunately, the order never arrives.
      • Fake charities: Individuals want to help in trying times, but thieves create hoax charities that exploit on this generosity. The best thing to do is research charities online.
      • Fake emails, texts and phishing: Beware of fraudulent emails and texts that ask for your personal information. Sometimes links in these scam emails can install ransomware and lock you out of your computer.
      • Robocalls: Listen to some of the latest robocall pitches the FTC is warning that scammers are using to steal money and personal information:
  • The FTC also has a lot of helpful information:
  • Recovery Checks:
    • In the coming weeks, Georgians will be receiving recovery checks approved by Congress in the Coronavirus Aid, Relief and Economic Security (CARES) Act. There is no need to sign-up. The IRS will issue the one-time tax rebate check of $1,200 to every American whose 2018 tax return, or 2019 if filed, showed income at or below $75,000. Individuals without bank information provided will receive their recovery checks in the mail.
    • IRS representatives will not:
      • Require you to pay a fee; or
    • Ask you to confirm personal or financial information (including bank, PayPal or financial institution accounts.)

      Visit for more information on the coronavirus recovery checks guidance issued by the IRS.
  • Social Security:
    • Social Security will not:
      • Threaten you with benefit suspension, arrest, or other legal action unless you pay a fine or fee;
      • Promise a benefit increase or other assistance in exchange for payment;
      • Require payment by retail gift card, cash, wire transfer, internet currency, or prepaid debit card;
      • Demand secrecy from you in handling a Social Security-related problem; or
      • Send official letters or reports containing personally identifiable information via email.
    • Not only are scammers using letters to target seniors, but they're using illegal robocalls. Government agencies won't call to confirm your sensitive information. Listen to this call scammers are circulating so you can be prepared if you answer a similar call. Hang up if you find yourself on the receiving end of a call like this. Block the caller and report it to the FTC.
  • SNAP Benefits:
    • The U.S. Department of Agriculture (USDA) has received reports of possible fraud attempts targeting recipients of the Supplemental Nutrition Assistance Program (SNAP). USDA officials urge participants to be suspicious of any individual or organization that asks for your personal information including social security number, bank information, and SNAP EBT or PIN number. In one potential scam, SNAP recipients were asked to enter their personal and bank account information on a website to qualify for coronavirus assistance.